This policy describes how West Hollywood Water Damage Pros handles information on westhollywoodwaterdamagepros.com and on our phone line. Effective date: October 27, 2026.
Information collected by phone
Requests for service start with a phone call to (213) 776-0579. When you call, we may ask for your name, the address of the property, a description of the problem and the best number to reach you. We use that information to dispatch a crew and to follow up on your request.
Calls to our line may be recorded for quality and training purposes.
This website
This website does not contain forms and does not ask you to submit personal information. Like most websites, our hosting provider may log standard technical data such as IP address, browser type and pages requested for security and performance.
Third-party services
Pages load fonts from Google Fonts and may display maps from Google Maps. Those services may receive standard request information, such as your IP address, when you load a page. Their use of that information is governed by their own policies.
How information is used
- To dispatch and coordinate restoration crews.
- To respond to your request and follow up on service.
- To improve the quality of our phone service.
- To comply with legal obligations.
Sharing
Information you give by phone is shared with the restoration crew dispatched to your property so they can contact you and perform the work. We do not sell your personal information.
Your choices
You can ask what information we hold about you, ask us to correct it or ask us to delete it, subject to legal requirements. Contact us at contact@westhollywoodwaterdamagepros.com.
Changes
We may update this policy from time to time. The effective date above shows the latest version.